Methods of Payment

Wear Else accepts many methods of payment for purchases through the POS (point of sale) registers.
Cash accepted in Canadian and U.S. currencies. U.S. currency is accepted at rates slightly below Bank rates.
Visa, MasterCard, American Express, Travelers Cheque issued by all International Banks in Canadian or U.S. funds.
Credit notes must be validated using the POS; credit notes are valid for one year.
Gift Certificates must be validated using the POS; gift certificates are valid for two years.
Layaway payments for Layaways can be any of the above methods.

Holds

Items may be put on hold on in-store merchandise for up to 2 days. This applies to regular price merchandise only. Sale merchandise may be put on hold only with the approval of the manager.

Paid In Full

Customers may pay for an item at one store when it is only available at a different store. The item will then be transferred to the store that sold it and the customer will be notified.

Transfers

Items may be transferred from store to store at the request of the customer. Transfers take up to 48 hours.

Layaways

Available on regular priced merchandise only:

25% down, plus all applicable taxes and;
25% payment required every two weeks.

Layaways must be paid in full within 8 weeks. Layaways may be cancelled up to 14 days after initial deposit.

Cancellation Policy: Deposit will be refunded up to 7 days or credit note will be issued up to 14 days. No cancellations after 14 days or all payments to date will be forfeited. If a payment is not made within 14 days after the scheduled date, all deposits are forfeited.

Price Adjustment

Price adjustments are given within 7 days of the original purchase date. Simply bring in your original receipt and the price adjustment will be awarded to you immediately.

Differences in prices on sale items purchased at sale price

If a customer buys something at sale price and the item is subsequently marked down further:
1. If we have the same item in the same size and color within any of the stores. (Please call to check after doing an inventory inquiry.) Within 7 days the customer may have the difference by refund or credit note. They must have the items and the POS receipt.

2. If we have the same item in the same size and color within any of the stores. (Please call to check after doing an inventory inquiry.) Within 14 days the customer may have the difference by credit note only. They must have the items and the POS receipt.

Refunds and Returns

For refunds and exchanges, merchandise must be unworn with tags intact. Shoes must be returned in the original box. Hosiery must be unopened in the original packaging. Pierced earrings cannot be returned unless they have a gift receipt.

At Wear Else, we pride ourselves in offering the highest quality merchandise. If you are not delighted with your purchase, return the item in the original condition within 7 days for a full refund. Refunds will be issued using the original form of payment, or store credit note. For cash refunds over $100, a cheque will be issued via head office. Further, if you are not satisfied within a 14-day period after purchase, we will understand and provide you with a refund in the form of a store credit.

All sales are final on sale merchandise.

Shipping

For those women who do not have the time or perhaps opportunity to shop daily for that special piece or amazing wardrobe, Wear Else offers a shipping service. For an additional fee of $5-$25 dependant on the weight of the package and type of shipping required, we would be more than happy to ship those required pieces to your home or office. A courier service will be utilized and therefore shipping to post office boxes is excluded. Items shipped are still eligible for return however; the shipping fee will not be refunded.

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Studio Services

We provide clothing to the film and commercial costume departments. Please see a store manager for policies and procedures.